US - Disruption with GHEC With Data Residency Signup

Oct 22, 17:35 UTC
Resolved - From 00:00 UTC October 20 2025 to 17:11 UTC October 22 2025, a subset of customers who initiated a trial of GHEC with Data Residency experienced a delay in the provisioning of their GHEC-DR instance. This was caused by timeouts from an inefficient request between internal GitHub services used to create and host SSL certificates for GHEC-DR customer domains. This request has been replaced with a more performant one, and all 77 instances that were impacted have been provisioned successfully. Additionally, we are enhancing the monitoring of GHEC-DR instance provisioning for faster detection.


This is a companion discussion topic for the original entry at https://us.githubstatus.com/incidents/5gj2d8wlkzwb